Property Management Administrator Required
About the role
The Property Management Administrator is primarily responsible for the delivery of management services to a portfolio of residential and, where applicable, commercial properties. The role would suit someone that has a background in property maintenance or has an interest in property and maintenance. The role is a real mix of hands on work and office duties so general good computer skills are essential as well as a ‘hands on’ can do approach! Due to visiting properties a Full Clean Driving Licence is essential.
What you need to bring to the table
- Demonstrable track record of delivering Property Management or 5 star customer service
- Confidence whilst working under time sensitive and high volume workloads
- A reputation for delivering outstanding customer service and a drive to work hard
- Extensive and up to date knowledge or a willingness to learn industry legislation
- Enthusiasm to learn and continuously develop your knowledge and skills to drive your career within the property industry
Key duties
- Attend daily meetings
- General Health and Safety awareness at properties and in the office
- Conduct fire alarm tests
- Inputting new contractors on to the company database
- Organising and carrying out management visits
- Keep properties up to standard, safe and warm
- Gas, Electrical and other reports; and organisation
- Preparation of files, filing systems and company database
- Action Maintenance each day and chase until completion
- Handle disputes from contractors, landlords and tenants
- Look out for new business opportunities
- Issue and log Keys to contractors, clients and tenants
- Understand tenants and landlords responsibilities
- Landlords updates regarding maintenance
- Carry out Move out inspections reading meters and logging information
- Organising inventories dates with clerks and staff
- Preparing properties ready for occupation
Who we’re looking for
As well as extensive knowledge of the geographic area you’ll be working in, you’ll need to have a strong customer focus, and a highly organised approach. A clear and professional communicator, you’re as comfortable listening to others as you are speaking with them, and you know how to adjust your approach to different situations. You should be a self-aware team player – someone who puts people first and can work collaboratively with customers and colleagues alike. Beyond that, we’ll want to see the kind of energy and drive that will get the right results for your customers, your career and our business. A full driving licence is essential. ARLA Qualified preferred.
- Experience preferred
- Excellent customer service skills
- Need to be organised and methodical
- IT literate
- Full UK driving licence
- Available to work 1 in 4 Saturdays (8:45 am -1 pm)
- Job Types: Full-time, Permanent
- Pay: £19,000.00-£22,000.00 per year
Why join us?
At Seddons our passion for property and strong focus on people set us apart. We don’t see buying, selling, renting and letting as processes – for us, they’re all about important, life-changing moments. Which is why we empower our people to create exceptional experiences.
We are committed to developing our colleagues and to providing the highest quality service to our customers. The government is currently introducing regulation to the property industry which will require that all estate agency and letting colleagues hold a qualification in their specialist area (sales or lettings). In order to develop our colleagues, provide a high quality service and work towards regulation, all colleagues who join us are required to hold the a Level 3 qualification in their specialist area (sales or lettings). If you don’t already have this qualification you will be required to study for it, and Seddons will support you to achieve the required standards
How to apply
Please send your CV to Seddons Partner, Emerald Seddon by email to [email protected]
